Please read this page before contacting Meme Park. Most questions about sizing, tracking, delivery timing, carrier delays, returns, exchanges, and order status can be resolved below. Because Meme Park is a small owner-operated shop, please contact us only when a section below specifically tells you to do so.
Returns & exchanges
Do you accept returns or exchanges?
Meme Park does not offer voluntary returns or exchanges for change of mind, unwanted gifts, or a size or color selected incorrectly at checkout. Our products are made to order.
No need to contact us for these situations: if the item you received matches the product, size, and color you ordered and is not defective, a return or exchange is not available under our voluntary policy.
Nothing in this FAQ limits any rights that apply by law.
What if I ordered the wrong size or color?
Please review the size chart and product details before ordering. If the item delivered matches what you selected at checkout, we cannot provide a free size or color exchange.
No need to contact us unless the size or color delivered is different from what appears on your order confirmation, or the garment appears to have a manufacturing defect.
Damaged, defective, misprinted, or incorrect items
When should I contact Meme Park?
Please contact us only if your order has one of the following problems:
- The item arrived damaged.
- The item has a manufacturing defect.
- The print is materially defective or incorrect.
- You received the wrong product, size, or color compared with your order.
- We have already opened a claim and need additional information from you.
For these issues, Meme Park must review the evidence and, when applicable, submit the production or shipping claim through Printify.
How quickly should I report a product problem?
Please report damage, manufacturing defects, printing errors, or an incorrectly supplied product as soon as possible. Printify requires qualifying product claims to be reported within 30 days of delivery. This supplier deadline does not override any rights that apply by law.
What should I include in a claim?
To avoid back-and-forth messages, please send everything below in your first message:
- Your order number and the email used at checkout.
- The affected product, size, and color.
- A short description of the problem.
- Clear, well-lit photos showing the full item and a close-up of the issue.
- Your preference for a replacement or refund, for consideration during review.
For print-placement problems, include a ruler in the photo. For a wrong item or size, include a clear photo of the product label. For a suspected measurement defect, lay the garment flat and photograph it with a tape measure. For shipping damage, also photograph the shipping package and label before discarding them. If several items have the same problem, include a group photo.
JPG, JPEG, or PNG images are preferred. Printify accepts up to five attachments, with images up to 15 MB each, or one MOV/MP4 video up to 250 MB. Never send payment-card information.
Do I need to return a damaged item?
Printify generally does not require a damaged item to be mailed back for an eligible damage claim. Keep the item and packaging until the claim is resolved. Do not mail anything to Meme Park or to an address printed on the package unless we specifically instruct you to do so.
Will I receive a replacement or refund?
Qualifying damage, manufacturing, or fulfillment errors may be eligible for a free reprint or refund after review. The final resolution depends on the evidence and claim outcome. If a refund is approved, Meme Park handles the customer-facing refund through the store. Replacements require new production and shipping time.
Shipping & tracking
Where is my order?
Please use the tracking link provided in your shipping confirmation first. The carrier's tracking page is the best source for current shipment scans, delivery attempts, pickup instructions, and estimated delivery information.
No need to contact us while the tracking page is showing normal movement, a routine delay, an estimated delivery date, or a carrier pickup/delivery instruction.
My tracking number is not updating yet. What should I do?
Carrier tracking can take time to begin updating after a shipping label is created. Domestic tracking may take up to about 5 business days to show movement, and international tracking can take longer.
No need to contact us during this initial scan window. Continue checking the carrier tracking page.
My package says delivery attempted, held for pickup, or there is another carrier issue.
Please contact the shipping carrier or your local post office directly using the tracking number. They can provide pickup locations, redelivery options, access details, and local delivery information that Meme Park cannot see or control.
No need to contact Meme Park unless the carrier ultimately confirms that the parcel is lost or the package arrives damaged.
What if my package is late or appears lost?
First:
- Check the tracking link.
- Verify that the shipping address on your order is complete and correct.
- Check around the delivery location and with household members or neighbors where appropriate.
- Contact the local carrier or post office with the tracking number.
For domestic U.S. shipments, Printify generally treats a package as potentially lost when it has not been delivered within 30 calendar days. Qualifying lost-package issues should generally be reported within the following week. International shipments can have a longer eligibility timeframe.
Contact Meme Park only after completing the steps above and when the shipment meets the applicable lost-package timeframe or the carrier confirms it is lost. At that point, include your order number and tracking information so we can review whether a Printify shipping claim applies.
What if my package was returned to sender?
Check the carrier tracking details first. Returns caused by an incorrect or incomplete address, missed delivery, failure to collect a held package, or another customer-address/delivery issue may not qualify for a free replacement and may require additional payment to resend.
Contact us only if the tracking confirms the package is being returned and you need us to review the next step.
What if my order arrives damaged during shipping?
Before throwing anything away, photograph the shipping package, shipping label, damaged product, and the damage itself.
Contact Meme Park for shipping damage. Printify can review delivery-related product damage, and we may need to submit the claim on your behalf. In some cases, we may also ask you to cooperate with the carrier if the carrier requires information directly from the recipient.
Order changes & cancellations
Can I change my size, color, product, or shipping address after ordering?
Orders can move into production quickly. If you notice an error immediately after ordering, contact us as soon as possible and include your order number and the exact requested change.
Changes are not guaranteed. Once production has started, the product, size, color, address, or other order details may no longer be editable.
Do not contact us after an order has shipped to request an address, size, color, or product change. At that point, follow the tracking and delivery instructions above.
Can I cancel an order?
If you need to cancel, contact us immediately after placing the order. Cancellation is not guaranteed once production begins. After an order has entered production, a change-of-mind cancellation may no longer be possible.
When should I contact Meme Park?
To keep support fast for everyone, please contact us only for:
- Damaged, defective, misprinted, or incorrectly supplied products.
- Shipping damage.
- A package that meets the lost-package timeframe after you have already checked tracking and contacted the carrier.
- A confirmed return-to-sender shipment that requires store action.
- An immediate order change or cancellation request before production progresses.
- A claim already in progress when we have asked you for more information.
- Any issue involving legal consumer rights that is not addressed by the self-service information above.
For routine tracking updates, delivery estimates, carrier pickup/redelivery instructions, change-of-mind returns, or an item that matches the size/color you ordered, please use the information above rather than contacting support.
Contacting us
When this FAQ specifically tells you to contact Meme Park, please use our contact page. Include your order number and all relevant photos or tracking information in the first message whenever possible. Complete information helps us resolve valid issues with fewer follow-up messages.
More information
Supplier references: Printify refunds and returns, claim evidence and submission, and replacement eligibility and shipping issues.
Updated September 16, 2026. These voluntary return terms apply to new purchases and do not reduce any rights or promises attached to an earlier order.